TurnAround is the rape crisis center for Baltimore City and County.

After hours Crisis line: 443-279-0379

About Us

TurnAround provides comprehensive services to survivors of domestic violence, sexual violence, and human trafficking in Baltimore City and Baltimore County, Maryland. We are the only organization in the Baltimore area with the mission, expertise, and capacity to work with this range of victimizations and we are the designated rape crisis center for those jurisdictions. In addition, TurnAround is one of Maryland’s comprehensive domestic violence providers and runs a certified Abuser Intervention Program.


52%Public Benefits

Over half of TurnAround’s clients are black, indigenous, or people of color (BIPOC) and over 50% are low or no income.


Direct services were provided to 795 survivors and their supporters in FY20, including children, adolescents, and adults.


Responded to nearly 2,000 hotline calls. Offering crisis support to callers.

Services ranging from emergency shelter and transportation, trauma therapy, assistance with basic needs such as food and hygiene products, to court accompaniment and connection to myriad other services and resources.

TurnAround opened its doors in 1978 to serve survivors of sexual assault and intimate partner violence in Baltimore County. After seeing a gap in services for survivors of sexual violence in Baltimore City, in January of 1995, the agency expanded to provide counseling and support services to that jurisdiction as well. The agency's name was changed to Second Step, Inc. in 1998 as we celebrated 20 years of service to the community. In celebration of the new millennium, we became TurnAround, Inc., the first place to turn. In 2011, the agency initiated a comprehensive program focused on commercial sexual exploitation – the first of its kind in the state.

TurnAround history

TurnAround Expanded Services Reached out to work with survivors of sexual assault residing in Baltimore City.
Name Change to TurnAround, Inc.
TurnAround first launched as the Sexual Assault/Domestic Violence Center (SADVC) serving Baltimore County. Until 1981, SADVC was the only center dedicated to helping this population in the county.
Name Change to Second Step Inc.
Launched comprehensive anti-trafficking program, the first of its kind in the state.

Our Leadership

TurnAround’s team is made up of experienced therapists, case managers, advocates, and community educators. Their passion for serving survivors is exemplified through their work every day.
Amanda K. Rodriguez, Esq.


Rachel Sye


Roxanne Melgar LCSW-C


Our Services

We provide wrap-around and therapeutic services for survivors of human trafficking, sexual and intimate partner violence. These include free trauma therapy, case management, advocacy and more.
What We Offer

Funding Information

TurnAround is a private, nonprofit organization with offices in Towson and Baltimore. If you would like to
support our work, please visit our Donate page. For more information about the organization, including
financial information, visit our Guidestar profile:
visit now

For Appointments

Call Us: 410-377-8111

Any Questions?

Email Us: info@turnaroundinc.org