Programs & Services / Crisis Response
24/7 Helpline
If you are in immediate danger, please call 911.
TurnAround’s 24/7 helpline is operated by a team of caring and skilled professionals known as our Crisis Response Team.
What people should expect
When calling our agency and requesting any of our services- clinical, case management, or legal, you will be connected with one of our intake coordinators who will conduct an intake assessment with you. The assessment covers general demographic questions as well as more specific questions regarding what has brought you to seek services with our agency. Our intake coordinators are trained and skilled in utilizing a trauma-informed approach when engaging our callers in this process. Once an assessment is complete, the intake coordinator will schedule an appointment with a clinician or connect the caller with the ARP (Advocacy and Resource Program) manager to receive additional services.
Our crisis response team is here to help you:
- Crisis support
- Resources as applicable
- Safety planning
- Case management for those in our emergency shelter (daily case management support and weekly trauma therapy)
- Access to basic needs for those in our shelter
Our crisis response team
is here to help you:
Crisis support
Resources as applicable
Safety planning
Case management for those in our emergency shelter (daily case management support and weekly trauma therapy)
Access to basic needs for those in our shelter
If you need help and are unable to call us, please text us using our text feature at 410-498-5956. If you are a family member of or know someone that is a victim of sexual assault, human trafficking, or intimate partner violence and not sure how to help, you can speak with our Crisis Response Team who can provide you with information and resources.
Trauma Therapy
Our trauma therapy services aim to provide low barrier, high quality, trauma-informed counseling services to survivors of sexual assault and abuse, intimate partner violence and human trafficking. Our goal is to offer effective, compassionate, short-term trauma therapy services recognizing the pervasive impact of trauma and promoting resiliency.
Our Services
We provide wrap-around and therapeutic services for survivors of intimate-partner violence, sexual violence, and human trafficking. These services include case management, group and individual therapy, legal advocacy, emergency shelter, referrals, and employment readiness.
LEARN MORE
Shelter from the Storm
The Healing Journey
Crisis Response Services
Advocacy and Resources
Immediate and ongoing support that includes victim’s rights and case management assistance to survivors of sexual assault, intimate partner violence, and human trafficking.
Legal Services
Support and referrals for civil cases, family law, victim rights, and protective order hearings.
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